Authenticity
Scan Alerts
When submitting documents, you may receive various types of alerts. These alerts provide important information about your scan results and any issues that occurred during processing. As an API user, you can use these alerts to improve the user experience by supporting more detection features and handling cases of failure.
Alerts are triggered for different scenarios, including:
- Features that failed to execute
- Text manipulation attempts and suspicious behavior
- Private Cloud Hub issues
Scan alerts are found in the scan completion webhook at:
notifications.alerts[]Categories
Section titled “Categories”| id | Category |
|---|---|
| 1 | General |
| 2 | AiContentDetection |
| 3 | CheatingDetection |
| 4 | WritingAssistant |
| 5 | CrossLanguage |
| 6 | InternalDatabase |
| 7 | Repository |
| 8 | ExcludeTemplate |
| 9 | PdfReport |
Alerts
Section titled “Alerts”| Code | Title | Message | Category | Additional Data |
|---|---|---|---|---|
| suspected-ai-text | Suspected Cheating: AI Text Detected | We are unable to verify that the text was written by a human. | 2 | AI Content Detection Response |
| ai-detection-failed | AI Detection Failed | We were unable to validate that there was no AI text in the submitted document due to an internal error. | 2 | |
| file-type-not-supported | AI Detection Not Executed: File Type not Supported | The submitted file type is currently not supported for AI detection. | 2 | |
| ai-detection-lang-not-supported | AI Detection Not Executed: Language not Supported | The submitted language is currently not supported for AI detection. | 2 | |
| ai-detection-text-too-short | AI Detection Not Executed: Text too Short | The submitted text is too short for AI content detection. | 2 | |
| ai-insights-lang-unsupported | AI Insights: Unsupported Language | The submitted language is currently not supported for AI Insights. | 2 | |
| ai-logic-source-code-unsupported | AI Logic: Source Code Unsupported | AI Logic does not support source code files. | 2 | |
| suspected-cheating-detected | Advanced Detection: Hidden Characters | We have detected the possible use of hidden characters to cheat the plagiarism scan. | 3 | |
| suspected-character-replacement | Advanced Detection: Character Replacement | We have detected possible use of special characters to cheat the plagiarism scan. | 3 | |
| suspected-white-text | Suspected Cheating: Invisible Text | We have detected a possible use of invisible text, switch to the textual version of the document to see all text. | 3 | |
| text-mostly-excluded | Advanced Detection: Major Text Exclusion | We have detected a possible cheating attempt to exclude the majority of text. | 3 | |
| cheat-detection-failed | Advanced Detection Failed | We were unable to validate that there was no cheating in the submitted document. | 3 | |
| writing-feedback-failed | Writing Assistant Failed | We were unable to produce a Writing Assistant report. | 4 | |
| writing-feedback-lang-not-supported | Writing Assistant Not Executed: Language not Supported | The submitted language is currently not supported for Writing Assistant. | 4 | |
| cross-language-same-as-doc-lang | Cross Language: Same Document Language | Submitted language and cross-language text are the same language. No credits were used. | 5 | |
| cross-language-unsupported-doc-lang | Cross Language: Unsupported Document Language | Your submitted document language is not supported for cross-language plagiarism detection. Cross language feature has been disabled for this scan. | 5 | |
| internal-db-forbidden-for-team | Shared Data Hub Team Policy Violation | Your organization does not allow scanning files against Copyleaks Shared Data Hub, this scan was not added or scanned against the Copyleaks Shared Data Hub. If you still wish to use the Shared Data Hub please contact your organization admin. | 6 | |
| unable-to-index | Add to Database Failed | We were unable to add your file to the database due to an internal error. | 6 | |
| repository-index-failed | Not Able to Index Against Repository | You do not have permission to index against {RepositoryName} or the repository does not exist. | 7 | |
| repository-scan-failed | Not Able to Scan Against Repository | You do not have permission to scan against {RepositoryName}. | 7 | |
| repository-full | This Private Cloud Hub is Full | Indexing to private cloud hub {RepositoryName} failed because the private cloud hub storage capacity has been reached. | 7 | |
| document-template-not-found | Document Template Not Found | We were unable to find the following exclusion document template:{ScanIds}. | 8 | |
| pdf-generation-failed | Unable to Generate PDF Report | The PDF report was not able to be generated. | 9 |
Next Steps
Section titled “Next Steps” Webhooks Overview Learn how to receive and process notifications from Copyleaks, including scan alerts.
Technical Specifications Review API limits and other technical details that might impact scan alerts.
Text Manipulation Detection Understand how to detect and handle various text manipulation attempts.
AI Text Detection Learn more about detecting AI-generated text and related alerts.