# Limits and access

> Credits, throughput, who can connect, what the connector can't do, and how to disconnect.

### Credits

Scans through an agent spend **the same credits** as scans in the app, on the same meter. When credits run out, scanning stops and your agent tells you; reading past scans keeps working.

A scan's cost is not quoted before or after. Your balance and plan are readable; the usage meter is the record.

### Throughput

Scans start at up to **10 per minute**, the same on every paid plan. **Each file and each web address counts as one scan**, so a ten-file call is ten scans against the minute.

Going over doesn't fail anything - the rest waits and your agent continues on its own. Scans run at the same time, not one after another.

Other requests can be rate-limited too; the refusal says how long to wait, and your agent waits.

### Access

**Paid app access is the gate.** Subscription, prepaid, or organization-paid all reach it. **No access on Free or lapsed accounts**, not even read-only. If your plan ends, the connector stops working with your other paid features; your scans and reports stay in your account, and reactivating restores access.

**One person, one connection.** A team is several individual connections, never a shared one - no admin view of a colleague's scans, no cross-member visibility, no team-level profiles.

**Each client you connect is its own connection**, with its own approval. Adding a second does not affect the first, and removing one leaves the others working.

Anything shared *with* you stays in Copyleaks. Your own scans only.

### Retention

A scan past its retention window can no longer be read, and the connector reports it as unavailable. **The window belongs to the scan itself, not to your current plan.**

### Where your content goes

Results you ask for are sent to your client and processed by the company that provides it - Anthropic, OpenAI, Google, or whoever makes the client you connected.

Scan settings apply exactly as in the app. To keep emails, phone numbers and card numbers out of your results, turn on `Mask Personal Data` in your scan profile.

### What the connector cannot do

| | |
|---|---|
| Buy credits or change your plan | Billing stays in Copyleaks |
| Delete anything | No scans, results, or profiles |
| Return the document you scanned | Results are the flagged parts. The report is where the document lives |
| Download a report | Report downloads stay in the app |
| Create share links | Publishing stays a deliberate act in the app |
| Open a scan shared with you | Your own scans only |
| Compare two documents against each other | Scan them together with `Cross-check documents` on; matches come back as `This Batch` |
| Run scheduled or recurring scans | The connector has no scheduler. Your agent may have one; each scheduled run spends credits per scan |
| Scan a folder as a unit | Send files, up to ten per call. An agent that can see your folder can list them for you |

### Disconnecting

Remove the connection **in your client**, where you added it. Access ends immediately; nothing is deleted.

<Warning>
  **There is no connected-clients list in Copyleaks** - the connection lives on the client's side, so that is where it has to be removed. If you have lost access to the client itself, contact Copyleaks support.
</Warning>

| Client | How |
|---|---|
| **Claude Code** | `claude mcp logout copyleaks_app` then `claude mcp remove copyleaks_app` |
| **Claude Desktop (Chat · Cowork) / claude.ai** | **Customize → Connectors**, find Copyleaks, remove it. The Code tab is Claude Code - use the row above |
| **Codex CLI** | `codex mcp remove copyleaks_app`, or delete the `[mcp_servers.copyleaks_app]` block |
| **Gemini CLI · Cursor · VS Code** | Delete the `copyleaks_app` entry from the config file, then restart |
| **`mcp-remote` bridge** - Antigravity included | Delete the entry, **then remove the cached token from `~/.mcp-auth`** - the bridge stores its own, and deleting the config alone leaves it live |